Playstation network why is it not working

Subscriber Account active since. If your PS4 is unable to connect to the internet, you won't be able to take advantage of many of the console's most important features, like multiplayer gaming, streaming video, and installing new games. If your PS4 won't connect to Wi-Fi or the internet, it's likely one of the following reasons:.

If you can get online but can't access the PSN , your first step should be to make sure it's online. If it's down, you might just need to wait a while for the issue to be fixed.

If your PS4 is having trouble connecting to the internet, you might want to narrow down where the problem is right away by determining if the issue is with your PS4 or with your Wi-Fi network. Your PS4 connecting may not always be an issue with your console.

It may be your wired or wireless connection creating your gameplay disruptions — including your device settings. Here are a few tips on how to test whether it's your console or your internet connection. Swap your Ethernet cord: If you are connecting via Ethernet, try swapping out the cable to see if it's the issue. Another option is to try plugging your cable into a different Ethernet port on the router in the case that the current port has blown.

Move your PS4 console closer to your wireless router: You may be experiencing intermittent signal loss due to the distance — or even walls — between your console and router. I like to create articles to help people solve common home networking problems. There's lot of talk of IP addresses nowadays, and it's even relatively easy to find the IP address of your device using online tools or through network settings.

But are IP addresses actually unique Skip to content. Tweet Pin Share. Official Fix! Continue Reading. Try accessing the PS Store or any online service to see if the problem is solved. A slow or unstable network connection could also be why the Playstation Network is not loading on your console.

After restarting your router, run another test to check if your network is now running correctly. If you continue to experience network-related problems, we suggest you report the matter to your ISP and ask them to fix their service. Sony releases timely updates on their consoles to ensure that they are working all the time properly.

However, bugs and glitches may occur between updates, which could cause various problems like the Playstation Network not loading. After the update, try accessing any service under the Playstation Network to check if the problem is solved.

DNS is an integral part of the internet, which tells your device the exact addresses of websites and servers. See the steps below to change the DNS settings on your Playstation:. Playstation consoles have a database that contains all the information about the content of its hard drive. This includes game files, installation packages, and system files.

So, make sure your input the right username and password. If you see the error code WS, it means that your IP address has been banned. You can update PS4 system software manually or using an external storage device. Here I show the first way.

Then, click Accept and press the X button to confirm your choice. Go to Settings and then select the Network from the menu. You will the Media Server Connection option.